Privacy Policy for Wave Crest Clean
At Wave Crest Clean, located at 789 Mariners Way, Unit 1B, Halifax, Nova Scotia, B3K 5L6, Canada, we are committed to protecting the privacy and security of information collected from visitors to our site and customers utilizing our automotive services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
Information We Collect
We collect various types of information, including personal data, to provide and improve our services to you.
- Personal Identifiable Information (PII): This includes information you voluntarily provide to us when you contact us, book an appointment, or use our services. Examples include your name, email address, phone number, and vehicle details (make, model, license plate) necessary for our automotive services such as Exterior Car Washing, Interior Vacuuming and Wiping, Wax Application, Tire Cleaning and Shining, Underbody Rust Protection, Headlight Restoration, and Full Detailing Packages.
- Non-Personal Information: We may also collect non-personally identifiable information automatically as you navigate through our site. This may include browser type, operating system, IP address, and details about your usage patterns on our online platform. This data is used for analytical purposes to enhance our site's functionality and user experience.
How We Use Your Information
The information we collect is used for the following purposes:
- To provide and manage the automotive services you request, including scheduling, performing, and billing for services like car washes, detailing, and protective treatments.
- To communicate with you regarding your service appointments, account inquiries, or other service-related matters.
- To improve our services and site experience, including developing new service offerings and optimizing our online platform.
- For internal record keeping, analysis, and to fulfill legal and regulatory obligations.
- To send periodic promotional emails about new services, special offers, or other information we think you may find interesting, based on your consent.
Disclosure of Your Information
Wave Crest Clean does not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties without your consent, except in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors or scheduling software providers, provided those parties agree to keep this information confidential and comply with data protection laws.
- Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you via a prominent notice on our site of any such change in ownership or control of your personal information.
Data Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, particularly under regulations such as the GDPR, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.
Cookies
Our site may use "cookies" to enhance your experience. Cookies are small files placed on your hard drive for record-keeping purposes and sometimes to track information about you. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
Changes to This Privacy Policy
Wave Crest Clean reserves the right to update this Privacy Policy at any time. When we do, we will post a notification on the main page of our site. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Contacting Us
If you have any questions about this Privacy Policy, the practices of our site, or your dealings with us, please contact us at:
Wave Crest Clean
789 Mariners Way, Unit 1B
Halifax, Nova Scotia, B3K 5L6
Canada